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Experiences, opinions and reviews by customers for customers
As a customer you deal with an incredible amount of different companies to provide your daily needs. We use energy suppliers, insurance companies, (online) shops and many more every day. More importantly, there are many of these kinds of companies with whom we don’t have any experience, yet they still play an important role in terms of saving money, better customer service or simply because you need them. Going in blindly is not wise, as there are many stories that prove that this can lead to a lot of misery. Therefore, experiences play an important part in the decision (not) to choose a certain company.
Why do experiences play an important part in my choice?
We frequently welcome new companies into our everyday lives. You can come into contact with a new company by buying something simple like a groceries or something greater like a new washing machine. Of course, you’ll want to know that you will be properly assisted and not be charged more than is necessary. Experiences from other customers can help you with this! By hearing about the experiences of other customers, you can get a better insight in the company, so you won’t get any nasty surprises.
Share your experience with others
To protect other customers from terrible shopping experiences, it is important that the truth regarding a company's strengths and weaknesses are known. You as customer can play an important part in this. Write down your experiences, reviews and opinions and share them with other customers to let them know what they are in for. Protect each other from bad companies and praise the companies that earn that. That way, we all know what to expect!