Especially when you are used to walking long distances, you will know how important good footwear is. But which shop should you go to in order to spare your feet from blisters, pain and sweatiness? One of the shops that sells footwear is Hey Dude Shoes. But what kind of quality can you expect from their shoes? Will they be comfortable? Will they be delivered within the promised delivery period? And will their customer service treat you well when you come to them with a complaint, question or problem? That is what people that have already shopped at Hey Dude Shoes can tell you about. Here on AllReviews, these customers have left a customer review for you in which they share their experiences with this company. Read their reviews to find out what you can expect from this webshop so you can decide more easily whether you would like to buy at this shop or not.
About Hey Dude Shoes
Hey Dude Shoes is a shoe retail shop. They focus on shoes that are comfortable, lightweight and durable. They have collections for men, women and kids. For men, they sell flip flops, boots, activewear, slip-on shoes, trainers and accessories like shopping bags, suede shoe brushes and products to make your shoes waterproof. For women they sell boots, flipflops, activewear, smart styles, slip/on pumps and more. And for kids they sell sneakers, slip/on shoes, boots and flip flops. And they also sell gift vouchers that are very handy when you know that someone needs a new pair of shoes but you don’t know the size, style or other details about the shoes that he or she might want.
Customer testimonials of Hey Dude Shoes
Services of Hey Dude Shoes
You can order the shoes from Hey Dude Shoes via their website. To make sure you order the right size they have provided you with a size guide. They will make sure that your new shoes will arrive at your home. They offer free South Africa delivery and shipping with orders that exceed £100. They will send it via standard shipping, but you can also opt for express delivery, South Africa next day delivery or Express Saturday delivery. And they also offer to ship to other countries inside or outside of Europe. If you are not satisfied with what you receive, you can return if within its original packaging. They will give you a refund or an exchange product. If there is any other problem or complaint, you can contact them via the contact information posted on their website.
Compliments, Complaints and Tips for Hey Dude Shoes
Have you ever ordered a pair of shoes at Hey Dude Shoes? If so, we would like to hear what you think about this company and the products that they sell. Are their shoes as comfortable and durable as they promise? How long did it take for your order to arrive? And is their customer service helpful and friendly? Let us know via a customer review. The experience, opinion and other comments or remarks that you write about can help others to know what to expect.
Have you ever worn Hey Dude Shoes? Read customer reviews about this shoe manufacturer with flip flops, boots, pumps, activewear, slip-on shoes etc
Read independant reviews, consumer experiences, feedback and complaints right here! Get to know the best shop place your (online) order. Everybody together now decides which shops are worthy and which aren't!
Hey Dude shoes plain and simply make the most comfortable shoes ever. They are so light and with the memory foam insoles make you feel like you are walking on air. I have tried other well known supposedly comfortable brands but they do not match up with price, comfort and durability of Hey Dude Shoes. I simply could not recommend these enough to people, just try a pair I am positive you will not be disappointed!
I bought the Lea Boot and these were to big. I can’t get ahold of anyone as the phone number is invalid, I also had emailed twice now with no response! I WILL not order through the website again! Very poor service.
i purchased a pair of shoes for xmas gift, they did not fit so i filed a return and the shoes were scanned into hey dude front desk on jan 6 2021. i hVE NOT RECIEVED A REFUND OR AN EXCHANGE. WORST CUSTOMER SERVICE EVERY. DO NOT OR FROM HEY DUDE ONLINE
Trash company!!! Reading other reviews it sounds like I'm not the only one with an issue!! Ordered December 10th, shipping notification December 11th with tracking #. After several attempts to contact them I still haven't received my order and not a single actual person has contacted me!!
Ordered on 11/30 Money deducted from ban 12/2 12/16-notified only received 1 pair 12/21 emailed again 1/16- have not received other shoes nor refund. No one has contacted me other than a generated email
Ordered four pair of Hey Dude shoes and only received three pair. When I checked on the shoe I received and email to check my order number. They said all shoes were delivered on the same day. Shoes I received were not delivered on the same day. I found a number on line and it has been busy every time I call. It seems as though many people are having problems with this company. Pricing per pair not bad, but when you only receive part of what you pay for the pricing is horrible. Hope these reviews save others from making the same mistake I did.
I ordered 2 pair on Jan. 2nd online. Recd 1 pair on Jan. 11th. I sent an email asking where the other pair was and to get a tracking #. I also got the automated email saying your package was delivered, I responded to that email as well. It's been 3 days and I have not heard a word back. Looks like I am out 60 bucks also. I'll keep trying to reach them but sounds like I'll have little luck getting my other pair sent.
Bought 3 pairs of shoes November 26th. Product did not get delivered after waiting two months.
during that time I was provided a ship time of two weeks max. as the time went by I began contacting them through the website and continued to get robot responses that Covid was causing delays and I should check my order for its status. Each time I received a response that they had the order and it was being processed and I would receive a tracking number with its progress. Mined you, they had my money all this time.
I finally got a phone number to corporate 725-235-**** call and told I would get a returned call.
How do you think that went? Correct, no call back and after three hours and my calling them back I was told by corporate that it was the retail problem and there was no help they could provide me.
User's recommendation: Don't purchase anything from Hey Dude.
Sizing is not accurate and like a lot of others have said, the customer service is terrible. When sending inquiries in either their online chat function or via email it was always an automated response even when they said they were getting a human on the line. Never have I been able to talk to a human. I paid for expedited shipping which promised 2-3 days delivery. They took my money and send everything ground service. When I said it would not arrive in time and I wanted a return label I received a generic email saying how I could get store credit. What jerks! I will never order from them again.
I emailed support numerous times stating that when I clicked the link to process an exchange for a pair of shoes I ordered in the wrong size, it never sent me an email with a shipping label, or one with a coupon code to order the correct size. The only replies I would get were automated general replies. I asked numerous times for a return address, to speak to an actual human, anything because I just wanted to exchange the shoes for my boyfriend. NOTHING. They have stopped replying to me now with the automated messages, and just don’t reply at all. It’s not my fault their system did not process my return correctly because I received no emails. But also I can’t “resubmit” because I already have a return submitted for the shoes. I will never order from here again because of the terrible customer service.